Group contacts into lists
Select an audience without browsing thousands of recipients in the editor.
Updated 12 October 2026
Before you begin
Open Contacts. A list is a group in your workspace; it does not send anything.
Steps to follow
- Add contacts manually or by CSV. Check email address, language and status.
- Select contacts and add them to an existing or new list. Review its contents.
- Choose one or more lists in a campaign or AI request. The send review determines eligible recipients.
What you will see
Your campaign references lists. An active run uses its saved selection.
If something goes wrong
Contact missing from sending? Check status, opt-out, meeting hold and any other active campaign. List membership alone does not allow sending.